Menuflow KDS Privacy Policy

Last updated: 14th March 2026

Menuflow KDS is a kitchen display system application developed and operated by OrderStation, LLC. This Privacy Policy explains how the application handles information when used on Android devices.

By using Menuflow KDS, you agree to the practices described in this policy.

1. Overview

Menuflow KDS is designed for use by restaurants and hospitality venues to display and manage incoming orders from the Menuflow platform. The application functions primarily as a secure display terminal connected to a Menuflow backend service.

The application itself does not require users to create personal accounts and does not collect personal information directly from end users.

2. Information Collected

The Menuflow KDS application may transmit limited device and operational information to Menuflow servers in order to provide the service.

This information may include:

  • Device serial number
  • Device manufacturer and model
  • Operating system version
  • Application version
  • Terminal or device identifier used for order routing
  • Network connectivity status
  • Configuration information retrieved from Menuflow services

This information is used solely to enable the functionality of the kitchen display system.

The application does not collect personal information such as names, email addresses, phone numbers, or payment information.

3. Order Information

Menuflow KDS displays order information provided by restaurants through the Menuflow platform.

Order information may include:

  • menu items
  • modifiers
  • order numbers
  • order timing information
  • special instructions

This information is transmitted from Menuflow servers and displayed on the device for operational purposes only.

Menuflow KDS does not store customer data locally beyond what is necessary for real-time display.

4. Device Information and Diagnostics

The application may collect basic technical information to ensure proper operation, including:

  • application version
  • device capabilities
  • connectivity status
  • error or crash diagnostics

This information helps maintain system reliability and troubleshoot operational issues.

5. Network Communication

Menuflow KDS communicates securely with Menuflow servers over encrypted internet connections. These connections are used to:

  • retrieve configuration settings
  • receive order updates
  • send device heartbeat or health status
  • synchronize terminal activity

The application does not communicate with third-party advertising networks or analytics providers.

6. Data Storage

The application may store limited operational information locally on the device, such as:

  • terminal activation status
  • environment configuration (production or development)
  • cached configuration data

This information is stored only to allow the application to function correctly and is not used for tracking or profiling.

7. Third-Party Services

Menuflow KDS may rely on infrastructure services to deliver functionality, including:

  • secure cloud hosting
  • real-time messaging services
  • device networking services provided by the Android operating system

These services process data only to provide the functionality required for the Menuflow platform.

Menuflow does not sell or share collected data with advertising companies.

8. Security

Menuflow takes reasonable measures to protect transmitted information, including:

  • encrypted network connections
  • restricted server access
  • system monitoring and diagnostics

However, no system can guarantee absolute security.

9. Children's Privacy

Menuflow KDS is a business application intended for use by restaurants and hospitality operators. It is not designed for use by children and does not knowingly collect information from children.

10. Changes to This Privacy Policy

Menuflow may update this Privacy Policy from time to time. Updated versions will be posted with a revised "Last updated" date.

Continued use of the application after changes indicates acceptance of the updated policy.

11. Contact Information

If you have questions about this Privacy Policy or the Menuflow KDS application, you may contact us via live chat or email:


Email: hello@menuflow.com